Luminesce silk pressed pigment eyeshadow - Mirage

 

Shipping information

Once you place your order you will receive an email confirmation with your order number, please keep this safe as if you have any questions about your order we will require this to be able to track your order.

( Please check junk folder if you cant find your email confirmation )

We ship orders on a daily basis. As soon as your order has shipped you will receive an email with your tracking information which will allow you to check the location of your order.

UK Delivery ( 2-3 working days ) Sent with royal mail tracked & signed. Unfortunately we aren’t able to send unsigned packages. if you aren’t in you will receive a notification instructing on how you can get your order re delivered on a suitable date or collect in person from your local post office.

UK Free shipping on orders over £50 GBP

Rest of the world ( 5-7 working days ) Sent with royal mail international tracked & signed. Unfortunately we aren’t able to send unsigned packages. if you aren’t in you will receive a notification instructing on how you can get your order re delivered on a suitable date or collect in person from your local post office.

Rest of the world free shipping on orders over £70 GBP

 

Duties & Taxes

EU CUSTOMER NOTICE

We have some fantastic news! There will be no custom fees or vat fees to pay to receive your parcel any longer. We can now guarantee there will be no extra charges! applicable on items that cost €150 or less

We have been working behind the scenes to make sure we have you covered since many of our customers are from the EU region. We are now IOSS registered.

From today the total amount you pay at checkout now includes shipping & handling and all applicable customs duties & taxes. Thank you for your amazing support!

 

 

Currency conversion

All of our prices shown are in GBP £ and once you place your order this may show as a different amount in your own currency. 

We have a currency converter at the very bottom of our website which is for our customers to use.

 

Returns policy

If you are not completely satisfied with your goods please email us at - kaimacosmetics@outlook.com You have 14 days from receiving your order to request a refund for your purchase.

We cannot accept returns for goods that has been opened or in a non saleable condition. The cost of returning the goods is the customers responsibility to pay.

Once we have received your return our customer service team will check over the unused goods and process a full refund. Please allow up to 10 working days for your refund to be processed.