Shipping & Delivery

SHIPPING & DELIVERY

We ship all orders daily, using Royal Mail  1st class service, with worldwide shipping available.

Please allow 2-3 weeks for all christmas delivery’s & place your order by december 10th to safely secure that your order will arrive in time. it’s an extremely busy time for us and things are naturally taking longer so please bare in mind there’s only two people working very hard to get all your orders out in the best time we can. Once your order has  shipped you will receive an email with your tracking number ( check junk also ) unfortunately We’ve recently had to increase our delivery fee as we are now starting to stock bulkier products that do cost us more in postage, however we have offered the best we can in our prices below. Thank you for your understanding & support! Gem & kai 

UK ORDERS - £2.99 - £4.99 ( Depeding on package size )  FREE ON ALL ORDERS OVER £50

UK orders take 2-3 working days to arrive, you will need to sign for your parcel once it arrives. If you aren’t in, royal mail will take your order to your local post office, leave you a note and you can either collect or arrange a redelivery on a day suitable for you. 

WORLDWIDE SHIPPING - £ 8.99 - £11.99 ( Depending on package sizes ) FREE ON ALL ORDERS OVER £ 80

All orders outside the UK normally take between 5-7 Working days, please keep in mind it may take slightly longer due to the current Covid 19 travel restrictions. You can always keep an eye on the tracking of your order by entering your tracking number on the Royal mail  Website. 

TRACK MY ORDER 

CUSTOM CHARGES

Certain countries may charge you a custom fee once you've purchased from us ( Mainly EU ) Please check your countries guidelines for this if you haven't purchased from the UK before.

This charge is not by us & is the customers responsibility to pay.